Privacy policy
Updated: July 1, 2026 | CST 2172445-70
This Privacy Policy describes how the Brady-Harris Group, LLC dba Laurel Grove Travel ("we," "us," or "our") collects, uses, and protects information when you visit this website or engage our travel advisory services. By using this website, you agree to the practices described in this Policy.
1. INFORMATION WE COLLECT
We collect information in the following ways:
Information You Provide Directly
This includes information submitted through our contact or inquiry forms, newsletter sign-up, or direct correspondence with us, such as your name, email address, phone number, and details about your travel interests or trip planning needs.
Information Collected Through Booking & Travel Planning
If you engage us for travel advisory services, we collect information necessary to plan and book your travel, including traveler names, passport details, dates of birth, payment information (processed directly by suppliers, not stored by us), and travel preferences.
Information Collected Automatically
Like most websites, we use analytics and tracking tools (such as Google Analytics and/or marketing pixels) to understand how visitors use our site. These tools may collect information such as your IP address, browser type, device type, pages visited, and how you arrived at our site, typically through cookies or similar tracking technologies.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Respond to your inquiries and communicate with you about our services
Plan, arrange, and manage your travel bookings
Send you our newsletter or marketing communications, if you have opted in
Understand how visitors use our website so we can improve it
Comply with legal and regulatory obligations, including those under California Seller of Travel law
3. COOKIES & TRACKING TECHNOLOGIES
This website uses cookies and similar tracking technologies to support analytics and marketing tools. These may include Google Analytics and marketing or advertising pixels. These tools help us understand site traffic and the effectiveness of our marketing efforts. You can control or disable cookies through your browser settings; doing so may affect some site functionality.
4. EMAIL & NEWSLETTER COMMUNICATIONS
If you sign up for our newsletter or mailing list, we will use your email address to send you travel inspiration, updates, and occasional offers. You may unsubscribe at any time using the link included in any email we send, or by contacting us directly.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information with:
Departure Lounge, LLC, our host travel agency, as necessary to process bookings and maintain supplier relationships
Travel suppliers (airlines, hotels, cruise lines, tour operators, and similar providers) as necessary to arrange and confirm your travel
Service providers who support our business operations (such as email marketing platforms or website analytics providers), who are authorized to use your information only as needed to provide these services to us
Government or regulatory authorities, where required by law
6. DATA RETENTION
We retain personal information for as long as necessary to provide our services, comply with legal obligations (including California Seller of Travel recordkeeping requirements), resolve disputes, and enforce our agreements.
7. YOUR CHOICES
You may:
Unsubscribe from marketing emails at any time
Request to know what personal information we hold about you
Request correction or deletion of your personal information, subject to our legal and recordkeeping obligations
Contact us at brigitte@laurelgrovetravel.com to make any of these requests
8. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under California privacy law, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, contact us at brigitte@laurelgrovetravel.com.
9. CHILDREN'S PRIVACY
This website is not directed to individuals under 18, and we do not knowingly collect personal information from children.
10. SECURITY
We take reasonable measures to protect the information you provide to us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including travel suppliers and Virtuoso partner properties. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies separately.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The current version will always be available on this website.
13. CONTACT US
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Laurel Grove Travel
146 Poplar Drive, Kentfield, CA 94904
brigitte@laurelgrovetravel.com | 415.235.7213
CST 2172445-70
Brady-Harris Group, LLC dba Laurel Grove Travel • Affiliated with Departure Lounge, LLC (Virtuoso Member) • CST 2172445-70 • TCRC ID 710464